Autonomy Support
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Autonomy Support

Post-implementation support is a critical component of a successful Meaning Based Governance implementation. Autonomy believes that the fastest way to resolve technical issues is to:

  1. Empower you with the right tools to diagnose potential problems during and beyond the implementation phase, and
  2. Have technical subject matter experts available to guide you to a solution.

Autonomy Protect Support Services are based on a rich knowledge base and personalized support tools. To this end, Autonomy has designed support services that include access to the Autonomy Support Knowledgebase powered by IDOL, a library of field best practice material, powerful diagnostic tools, and our experienced support engineering staff.  Autonomy Protect Support Services are designed to ensure customer satisfaction and success.

 

To access Autonomy Protect Support Services, please visit http://customers.autonomy.com.