A Broad Customer Base

An extensive range of blue chip customers and public sector agencies from around the world use Autonomy's horizontal technology. New and repeat customers include Reed Business, Deutsche Bank, Shell, Lockheed Martin, the US Securities and Exchange Commission, FedEx, Forbes, Safeway, Schneider Electric, The McGraw-Hill Companies, TIAA-CREF, Adobe, Cisco Systems, Halliburton, Verizon, Standard & Poor's, Wolters Kluwer, LexisNexis, Goodyear, BBC, Ericsson, Grupo Santander, T-Mobile, British Aerospace, UK Houses of Parliament, BT, Sprint, Boeing, Vodafone, the New York Stock Exchange, the Olympic Games Security Committee, ABN AMRO, Sony and Gillette as well as numerous government, intelligence and defense agencies throughout the world.

Media organizations such as the BBC, ITN, MTV, Bloomberg, CNN, Reuters, HBO, AOL, Capital Radio, Forbes, the Press Association and France 2 use Autonomy's award-winning technology to reduce production costs, keep journalists abreast of new developments, publish and deliver large amounts of rich media content, archive disparate sources of content for reuse or sale, drive traffic acquisition, provide browsers with a first-class user experience, and increase advertising revenue.

The shift from traditional media channels to new delivery methods has placed new demands on media organizations. Faced with information overload and tight time constraints, journalists and editors are hard-pressed to provide content-hungry audiences with an up-to-date and objective account of events. Online browsers can swap providers at the click of a button, making online media a highly volatile market.

Autonomy helps media communities solve this two-fold challenge. Journalists employ our technology as an invaluable editorial tool which accelerates newsroom workflow by automating labor intensive processes. Autonomy automatically alerts journalists to relevant news stories in real-time, identifies and aggregates relevant content, and expedites research across a wealth of editorial resources across the newsroom in formats as diverse as email, audio recordings from telephone interviews, word processing documents and video archives. At the same time, content-hungry audiences benefit from first-class access, search and navigation on media websites. Autonomy also lowers the cost of subscriber acquisition by driving traffic between sister brands and helps increase advertising revenue through tailor-made advertising based on each browser's unique profile. Finally, Autonomy is synonymous with a highly customized first-class user experience, thus attracting and retaining viewers and encouraging repeat visits.

Autonomy's tools, delivered on its completely scalable platform, provide the most dynamic solution for the media industry, delivering significant total returns on investment.

Further Reference: Autonomy for the Media

eCommerce providers such as BrassRing, Callaway Golf, FedEx, Forbes, GCI Commerce, JobTarget, Safeway, Schneider Electric, The McGraw-Hill Companies, TIAA-CREF and T-Mobile employ Autonomy's revolutionary technology to boost conversion rates, promote cross and up-selling, simplify the management of special offers, increase average order size, obtain a snapshot of patterns in buyers' behavior in real-time, provide customers with a tailor-made online experience, build customer loyalty and monitor customer satisfaction.

As customers increasingly turn to the Web to find the products they desire, e-tailers are hard-pressed to provide the savvy online shopper with a satisfying experience. The vast availability of products at the click of a button, and the ease with which a browser can shift brand and product preferences means that competition is fiercer than ever.

Autonomy's next-generation solutions help forward-thinking online vendors meet the advanced technological requirements of this new retail infrastructure. As online customers locate the products they are looking for almost instantaneously, Autonomy suggests relevant accessories and complementary products, or alternatives if the desired item is out of stock. Web shoppers are guided to products which fit their shopping preferences based on their explicit and implicit profiles, together with special offers, thus boosting cross-promotion and up-selling. Simultaneously, online vendors are alerted to new trends in buyers' behavior. Visualization of sales data automatically projects demand, alerts retailers to today's hot products and suggests which product lines are losing edge. Finally, Autonomy's Sentiment Analysis tool enables e-tailers to ensure that the highest standards of customer service are observed.

Further Reference: Autonomy for eCommerce

Telecommunications providers such as AT&T, Ericsson, Sprint, Cable and Wireless, BT, Telecom Italia, 3, Verizon, Vodafone, MCI and Sonera have deployed Autonomy to help decrease operating costs and simultaneously improve the quality and scope of services available to customers.

Food and Beverage customers including Nestle and Britvic use Autonomy to stay up-to-date with the latest product developments and opportunities in the market to bring exciting products to consumers.

Finance and Banking professionals make numerous critical business decisions in the course of a normal day. Autonomy enables ABN AMRO, Lloyds TSB, Deutsche Bank, Merrill Lynch, Grupo Santander, Credit Lyonnais, Credit Suisse, Bank of Spain, Danske Bank and Deutsche Bundesbank to stay abreast of changing customer expectations and increasingly complex regulatory policies.

Further Reference: Autonomy for the Financial Sector

Pharmaceutical customers such as AstraZeneca, Bristol Myers Squibb, GlaxoSmithKline, Novartis and Pfizer use Autonomy to increase collaboration and decrease product development cycles as well as keep pace with changing regulations, demographic information and general research and development.

Further Reference: Autonomy for Pharmaceutical companies

Government and public sector agencies throughout the world such as the US Securities and Exchange Commission, US State Department, US Department of Justice, US Department of Commerce, US Department of Labor, US Department of Education, UK Houses of Parliament, the British Tourist Authority and the UK Department of Trade and Industry use Autonomy to connect people and resources.

Further Reference: Autonomy for the European Public Sector

Further Reference: Autonomy for US Federal

Intelligence and Defense organizations across the world use Autonomy in the war against terrorism. Under a continuing contract with the US Department of Homeland Security, as well as for numerous agencies worldwide, including the US Department of Defense, French MOD, Italian Ministry of Interior, Swedish Defense, Romanian Security, Spanish MOD, British MOD, the Olympic Games Security Committee and the National Nuclear Security Administration, Autonomy's ability to process information has had a significant impact upon the efficacy of many world-renowned security agencies.

Further Reference: Autonomy for Investigation

Legal organizations rely on Autonomy for information discovery, high precision retrieval and litigation support. Autonomy enables customers such as White & Case, Freshfields Bruckhaus Deringer, Pillsbury Winthrop Shaw Pittman, Burges Salmon, LexisNexis, Linklaters and the UK Law Society to speed research, facilitate collaboration and information sharing, avoid duplication of effort, improve internal communications and streamline operations.

Further Reference: Autonomy for legal professionals

IT companies such as IBM, Oracle, Sybase, BMC Software, Hewlett-Packard, SUN Microsystems, Lucent Technologies and Fujitsu Technologies have selected Autonomy to support development and accelerate routes to market.

Consulting and professional services customers such as IBM Global Services, KPMG, PriceWaterhouseCoopers, Forrester Research and McCann Erickson use Autonomy to fully harness their personnel's expertise by fostering collaborative networks and profiling interactions between people.

Further Reference: Autonomy for Professional Services

Energy and utilities customers face a myriad of challenges such as climate change, depleting resources and soaring numbers of expatriate workers with teams scattered throughout the world. BP, Halliburton, Entergy, Shell, TOTAL, Weatherford and Norsk Hydro use Autonomy to connect employees around the globe and help them maintain their competitive edge in an increasingly difficult environment.

Further Reference: Autonomy for Energy and Utilities

Manufacturers such as Ford, General Motors, BMW, Toyota, Canon, Schneider Electric, Lafarge, Lexmark and Fiat use Autonomy's technology in order to cut costs, streamline operations and capitalize on their assets in terms of both information and expertise.

Further Reference: Autonomy for Manufacturing

Aerospace organizations such as NASA, the British Airports Authority, BAE Systems, the US Air Force and Boeing have selected Autonomy to maximize expertise by promoting collaboration and knowledge sharing between engineers in different parts of the world.

Healthcare organizations including the UK National Health Service, the UK National Patient Safety Agency, Blue Cross/ Blue Shield and Isabel use Autonomy in order to promote best practices and help protect patient safety. In such a critical environment, Autonomy provides medical professionals with the information they need to make crucial decisions on the spot. Autonomy facilitates research for professionals worldwide by connecting people to pertinent information, profiling areas of expertise and enabling that expertise to be leveraged across the organization. AMR Research, Butler Group, Gallaudet University, the US Department of Energy and the UK Department of Trade and Industry use Autonomy to accelerate research production.